Information for People Seeking Asylum

Access to Status Resolution Support Service

While most people will have difficulty meeting the criteria for the program, if you can’t work due to caring responsibilities, or health issues you may still be entitled to support.  Please contact providers in Victoria to arrange an assessment:

Call the intake worker directly on (03) 9926 4776.

  • Life Without Barriers

Dandenong Office: Email VicNISSallocationsSouthEast(at) or phone (03) 8752 8501.

Sunshine and Epping Office: Email VicNISSallocationsNorthWest(at) or phone (03) 9313 2400.

Programs and services

There are hundreds of programs and services across Australia that provide support to people seeking asylum.  These range from legal services, housing, English training, health services and family support. 

See the Refugee Council of Australia’s online guide for a range of services available.

Another useful online service guide, particularly for emergency aid, is Ask Izzy.


The Brotherhood of St Laurence supports people seeking asylum.

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse.
Read the official statement signed by the Executive Director.

The Brotherhood recognises the harm that family violence causes and that freedom from violence is a basic human right.
We will support our staff, volunteers, clients and the community if they experience violence.

Find out more about the work of the Brotherhood
Australian Aboriginal flag, a yellow circle on two horizontal black and red stripes

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.

Torres Strait Islander flag, an icon of a traditional headdress on blue, black and green stripes