Refugee action Program

The RAP program connects refugee communities with service providers and resources to address issues and concerns that arise in accessing services in an unfamiliar system. 

It can be challenging for refugee communities to access the services they need within an unfamiliar system. RAP acts as a 'broker', connecting communities with service providers and resources.

The Brotherhood's Multicultural Communities Team works in partnership with the Spectrum Migrant Resource Centre to run the Refugee Action Program. 

The program aims to steer refugee communities towards being self-sufficient, by helping them identify their needs. It also trains community leaders to establish relationships with service providers and supportive partner organisations.

The Refugee Action Program includes:

  • identifying goals, supporters and useful services for a particular community group
  • empowering communities as they develop skills to create their own independent organisations
  • networking with organisations that can assist community groups
  • ongoing training and mentoring for a liaison officer from within the community
  • training and support delivered for and by community members.

Who is eligible

Newly arrived refugee communities in Victoria, identified in consultation with the Brotherhood of St Laurence and Spectrum Migrant Resource Centre.


We thank the following partners for their valuable contributions:

Contact us

Refugee Action Program
Epping Community Services Hub
713 High Street, Epping, Victoria 3076
Phone: (03) 9422 5650
Email: mct(at)

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse.
Read the official statement signed by the Executive Director.

The Brotherhood recognises the harm that family violence causes and that freedom from violence is a basic human right.
We will support our staff, volunteers, clients and the community if they experience violence.

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The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.

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