Our team

The Brotherhood has recruited and trained a diverse group of people to deliver the NDIS in North East Melbourne.


Who does what

The Brotherhood NDIS team currently consists of:

General Manager – Local Area Coordination

  • Oversees the work in North East Melbourne
  • Ensures that the team is equipped and resourced to deliver high quality services
  • Ensures that the Brotherhood’s partnership with NDIA is constructive and productive

Local Area Coordination Managers

  • Oversee the delivery of NDIS in one or more local government areas.
  • Develop and strengthen community, business and disability sector relationships 
  • Ensure that our procedures deliver consistent, high quality services to the community

Senior Local Area Coordinators and Local Area Coordinators

  • Assist people with disability to advocate, plan, organise and access the support and services needed to live a good life
  • Build community capacity and assists people with disability to access mainstream services

Peer Linkage Coordinators

  • Assist and resource others to connect with community and mainstream support and peer networks

Customer Service Officers

  • The first point of contact for those accessing our services, provides general information and supports the administration of the service.

We have recruited 59 people to date (many of whom have lived experience of disability). 

We are working with the Balit Narrum Northern Division Aboriginal Disability Network, and representatives from North East Melbourne’s many and varied cultural backgrounds, to help us recruit local people from the area’s diverse communities.

Training

The Brotherhood is providing disability-friendly employer training for its managers and team leaders. Specific training and induction for Brotherhood NDIS staff is also being undertaken. This training covers essentials such as: 

  • NDIA and Brotherhood policies and procedures
  • IT systems
  • community participation and social inclusion
  • coaching and mentoring
  • quality customer service
  • personal safety
  • cultural awareness
  • unconscious bias
  • results-based accountability. 
Find out more about the work of the Brotherhood
Brotherhood Books
Brotherhood of St Laurence Communtiy Stores
BROCAP
Hippy Australia
Given the Chance

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.