Retail Assistant Brunswick

This is a great development opportunity if you are looking for a career in retail.

Inside the Brotherhood's Brunswick retail store

LOCATION: 109 Brunswick Rd, Brunswick, VIC 3056
HOURS: 9.30am to 5pm Mon - Fri, except Thurs 9.30am - 7pm & Sun 10am - 5pm
DAYS: We require volunteers every day of the week.

"A large part of the success of our stores depends on the contributions made by our amazing team of volunteers."        

"The Brunswick store is the "Flagship" store with the largest trading area of any Brotherhood of St. Laurence store in Victoria." 

About the store:

We house an enormous collection of books, ladies fashion and a dedicated portion of the store to the iconic "Hunter/Gatherer" concept. This includes a range of antique furniture, quirky retro knick-knacks and even all sorts of collectables.

The store also sells men’s clothing, fashion accessories, shoes, CDs, records, cassettes, jewellery, children’s clothes, bric-a-brac, furniture, mattresses and a good range of manchester.

We are currently seeking enthusiastic and committed individuals to provide a high-quality customer service experience to the public, and to support paid and volunteer staff in the day-to-day operations of the store.

Main responsibilities of the role

Responsibilities will include welcoming customers into the shop, and assisting with any specific needs; cleaning, merchandising/stock presentation, all round customer service; ensuring all areas are clean including selling area, sorting area, delivery area, bathroom, kitchen and footpath; high-level customer service; and cooperating with colleagues to enhance the team effort.

To be a successful candidate for this position you will have:

  • customer service skills desirable
  • ability to work well in a team
  • a ‘Can Do’ proactive attitude and positive team spirit
  • interest in retail and recycled goods preferred.
  • previous retail experience and/or experience in recycled goods would be an advantage
  • understanding of and empathy with the values and ideals of the Brotherhood, and a commitment to the objectives and success of the Brotherhood stores. 

Time commitment can be as little as half a day a week, with full training provided in a friendly and supportive environment. 

To learn more, view the Retail Assistant position description or phone volunteer services on (03) 9483 1390.

Screening Questionnaire

Applicants are required to complete the screening questionnaire

Before you apply

  • read the position description
  • read the what to expect section of our website that outlines what to expect when you volunteer; your rights and responsibilities; and what's involved in a formal application.

How to apply

  • applicants are required to submit a resume and complete the screening questionnaire
  • applicants who do not complete the screening questionnaire will not be considered for shortlisting
  • email written applications to: volunteer(at)

 Please note:

  • Aboriginal and Torres Strait Islander people are encouraged to apply
  • The Brotherhood is an Equal Opportunity Employer.

If you would like more information about our recruitment process or require assistance with your application then please contact our volunteer services team at volunteer(at) or contact us on (03) 9483 1390.

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse. Read the official statement signed by the Executive Director.

Find out more about the work of the Brotherhood
Brotherhood Books
Brotherhood of St Laurence Communtiy Stores
Hippy Australia
Given the Chance

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.