NAVIGATING AGED CARE SERVICES
Ensuring that all older Australians are able to age well is an important goal for individuals, communities and governments. An increased consumer voice within a marketised economy provides the backdrop to current policies.
Consumer directed care and other policy reforms have put aged care in the midst of major change. It is important to understand how government engages with and attempts to control a mixed economy of care from a distance, as well as how the growing voice of consumers will shape the range and delivery of services. Our research examines how consumer directed care enables user voice and choice, and how responses to regulation influence the effectiveness of services.
The relationship between regulation, care provision and risk has been an area of continuing policy debate. How dementia care providers handle regulation affects the quality of dementia care and contributes to the monitoring and enforcement of care standards.
This is one of two projects funded through the NHMRC Cognitive Decline Partnership Centre and led by Professor Simon Biggs of the University of Melbourne and the Brotherhood’s Research and Policy Centre.
Adjusting to Consumer Directed Care: the experience of Brotherhood of St Laurence community aged care service users
Will increased choice in community aged care benefit all consumers?
This pilot research project used network mapping to gain understanding of the utility and value of social capital, in the form of networks and links, to community aged care service provision.
This research developed a framework for identifying capabilities and enhancing social inclusion of older Australians.