Many Australian households are struggling with high energy bills. Rising electricity network costs and high retail costs are driving up prices, magnifying affordability issues caused by inefficient homes and appliances.
We are working with government, energy companies, regulators and consumer groups to secure sustainable and affordable energy for all Australians.
Our recent work includes:
- delivering Your Energy Broker, a program of the Brotherhood of St Laurence and the Victorian Government to help eligible households find their best energy deal
- an analysis of Australian fuel poverty using data from the Household Income Labour Dynamics in Australia (HILDA) survey
- a critique of the retail energy market and how well it serves the interests of low-income Victorians
- a national plan for affordable energy (developed in partnership with the Australian Industry Group, Choice, and the Energy Efficiency Council) to advocate for critical energy market reforms
- and an investigation of the impacts of smart energy demand on consumers.
Australian Council of Social Service and Brotherhood of St Laurence, September 2018
Modelling shows that we can tackle energy affordability and reduce carbon emissions at the same time, but Energy Intensive Trade Exposed Industries (EITEs) must be included.
Current and recent work
Our research shows that identifying which Australian households are experiencing fuel poverty requires more than a single measure.
Submission to the AEMC regarding the National Energy Retail Amendment (Advance notice of price changes) Rule 2018
We commented on the proposal to require retailers to give consumers advance notice about changes to retail price changes for energy. More »
We commented on proposals to provide clearer information to help consumers understand and compare energy plans from retailers. More »
A joint report from ACOSS, the Brotherhood of St Laurence and The Climate Institute shows the actions needed so that all Australians can access affordable, reliable and clean energy. More »
We responded to the new draft of the payment difficulty framework proposed by Victoria's Essential Services Commission to protect energy customers. More »
Victoria’s retail energy market is failing to deliver on its promise to consumers. The Brotherhood is keen to collaborate with the state government and others to develop workable solutions that can be shown to lower energy bills for low-income and vulnerable consumers. More »
We responded to Victoria's Essential Services Commission's draft decision regarding provision for households in energy hardship. More »
Submission to Essential Services Commission inquiry into the financial hardship arrangements of energy retailers
Energy is an essential service for Australians. The Brotherhood believes that the ultimate goal of energy retailers’ hardship arrangements should be that no customers are disconnected from energy supply and that customers are able to move out of hardship. More »
The retail electricity market is failing Victorians, according to a new report, A critique of the Victorian retail electricity market.
The report found that overall retailers' charges in Victorian electricity bills, which include metering, billing and marketing, rose by an average 212% over six years, from a range of $86 to $183 in 2008 to a range of $371 to $471 in 2014. More »
In this workshop hosted by the Brotherhood of St Laurence and Monash Sustainability Institute on 7 April 2014, participants discussed the benefits and potential pitfalls of smart demand. More »
The Brotherhood of St Laurence, CHOICE and the Energy Efficiency Council all have the goal of improving the affordability of energy services. These three groups commissioned Essential Research to undertake a survey on energy affordability, building on work carried out by CHOICE in 2012. More »