Too valuable to lose: assessing the value of small community service organisations

15 November 2018

By Zuleika Arashiro and Amanda Pagan, 2018

This research explores ‘value add’ by smaller community service organisations in Australia, in the context of ongoing changes in the sector.

Case studies were conducted in four states, with four non-profit providers of support to young people in their transition to work.

We drew on interviews with young people using the services, and with staff, and investigated whether there was convergence between these two groups in what they perceived to be the value of the services.

While the value in government-funded services has been predominantly measured in economic terms, this research aimed to capture less tangible variables in the domains of individual, social and public value.

This study is part of a Capacity Building research project funded by John T Reid Charitable Trusts.

Download Too valuable to lose: assessing the value of small community service organisations (PDF, 695 KB)

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse.
Read the official statement signed by the Executive Director.

The Brotherhood recognises the harm that family violence causes and that freedom from violence is a basic human right.
We will support our staff, volunteers, clients and the community if they experience violence.

Find out more about the work of the Brotherhood
Australian Aboriginal flag, a yellow circle on two horizontal black and red stripes

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.

Torres Strait Islander flag, an icon of a traditional headdress on blue, black and green stripes