I'm a person not a job: establishing core competencies for change in Brotherhood of St Laurence Residential Aged Care

23 February 2016

By Paul Ramcharan, Christina David, Martyn Jones and Rosetta Moors 2015

This TRACS study by RMIT researchers identified core competencies for excellence in residential aged care which would drive change in how care is delivered and so enhance the lives of residents.


It was one of the five studies within the research program of the BSL–RMIT Teaching and Research in Aged Care Services (TRACS) (2012–2014). The research was designed to find consensus on the core competencies for high quality care and support among four stakeholder groups at Sumner House in Fitzroy – residents, their families and friends, BSL aged care managers and direct care staff. The results can be used by staff to adapt their service delivery and supports, by management to adapt policies and procedures, by residents in setting expectations for the service and by educators for developing courses in aged care. This report was published by the Centre for Applied Social Research, RMIT University.

Download I'm a person not a job:  establishing core competencies for change in Brotherhood of St Laurence Residential Aged Care (50 pages, PDF file, 419 KB)

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse.
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The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.

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