Retail Assistants Moonee Ponds

If you value teamwork, respect, excellence and fun, join our large and wonderful team of volunteers working in our retail stores.

Volunteer as a shop assistant

LOCATION: 24 Margaret Street, Moonee Ponds, VIC 3039
HOURS: Half to full day shifts available Monday to Sunday 

“Convenient location – just next to the train station”

“Friendly and helpful team which will make you feel welcomed and supported”

“The opportunity to feel a valued member of the community by deciding to give back through volunteering your time and skills”

This is a great development opportunity if you are looking for a career in retail.

A large part of the success of our stores depends on the contributions made by our amazing team of volunteers.

We are currently seeking enthusiastic and committed individuals to provide a high-quality customer service experience to the public, and to support paid and volunteer staff in the day-to-day operations of the store.

Duties include:

  • welcoming customers into the shop, and assisting with any specific needs
  • cleaning, merchandising/stock presentation, all round customer service
  • ensuring all areas are clean including selling area, sorting area, delivery area, bathroom, kitchen and footpath 
  • high-level customer service
  • cooperating with colleagues to enhance the team effort.

As a volunteer retail assistant, you will have: 

  • customer service skills
  • ability to work well in a team
  • a 'can do" proactive attitude and positive team spirit
  • interest in retail and recycled goods preferred
  • previous retail experience and / or experience in recycled goods would be an advantage
  • a commitment to the objectives and success of the BSL stores
  • understanding of and empathy with values and ideals of the BSL.

To learn more, view the Retail Assistant position description or phone volunteer services on (03) 9483 1390.

Screening Questionnaire

Applicants are required to complete the screening questionnaire

Before you apply

  • read the position description
  • read the what to expect section of our website that outlines what to expect when you volunteer; your rights and responsibilities; and what's involved in a formal application.

How to apply

  • applicants are required to submit a resume and complete the screening questionnaire
  • applicants who do not complete the screening questionnaire will not be considered for shortlisting
  • email written applications to: volunteer(at)

 Please note:

  • Aboriginal and Torres Strait Islander people are encouraged to apply
  • The Brotherhood is an Equal Opportunity Employer.

If you would like more information about our recruitment process or require assistance with your application then please contact our volunteer services team at volunteer(at) or contact us on (03) 9483 1390.

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The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse. Read the official statement signed by the Executive Director.

Find out more about the work of the Brotherhood
Brotherhood Books
Brotherhood of St Laurence Communtiy Stores
Hippy Australia
Given the Chance

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.