Our People

Mara Erhardt-Rumpe

Mara Erhardt-Rumpe
General Manager, Service Development

Mara Erhardt-Rumpe oversees the division responsible for building and documenting a service development framework that incorporates the key elements of the Brotherhood's way of working with clients, participants, other organisations and communities. It comprises performance and outcomes measurement, quality assurance and community engagement.

Mara has more than 20 years’ experience in the non-profit health, aged care and disability sectors, with expertise in strategic service development, service model redesign, business development, consumer co-design, quality improvement, project management of complex organisation-wide projects and change management.

Recently, Mara’s focus has been on customer service delivery models, including for the National Disability Insurance Scheme and fee-for-service businesses in the community sector, in Victoria and in other states.

She has a Masters of Health Administration and a social work degree.

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse.
Read the official statement signed by the Executive Director.

The Brotherhood recognises the harm that family violence causes and that freedom from violence is a basic human right.
We will support our staff, volunteers, clients and the community if they experience violence.

Find out more about the work of the Brotherhood
Australian Aboriginal flag, a yellow circle on two horizontal black and red stripes

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.

Torres Strait Islander flag, an icon of a traditional headdress on blue, black and green stripes