Work and Learning Advisor

Hours: Full time, maximum term of 14 months - Part Time hours may be considered by request (working 30.4 hours per week)

Location: Carlton and Fitzroy

Applications close: Monday, 28 May 2018 at 11.59pm

An exciting opportunity exists for a Work and Learning Advisor to find and support people to successfully participate in training and employment.

Summary of program and its objectives

The Work and Learning Division of the Brotherhood of St Laurence seeks to assist people to live and work independently through access to effective, high quality employment, training and support programs. The department also advocates for appropriate and innovative community responses to employment and related issues.

This role is located across the Carlton and Fitzroy Work and Learning Centres. We give local people support to access high quality training and to find and successfully apply for employment opportunities.

Main responsibilities of the role

The Work and Learning Advisor will find and prepare people for training and employment opportunities. You will recruit jobseekers/clients by liaising with a broad range of organisations and conducting information sessions to promote the Work and Learning Centre (WLC). You will assess and screen clients for employment and training opportunities, help them to apply for jobs and prepare for job interviews, refer them to other services when required and provide them with post placement support once they get a job. You'll also accurately record and maintain client/jobseeker data and report on project outcomes.

You will have highly developed interpersonal skills and a passion for assisting learners and job seekers develop themselves for real world jobs.

You will have the ability to interpret employer and recruiter needs and effectively communicate these requirements to job seekers. You will have the ability to work towards and exceed targets. 

To meet the selection criteria, candidates will require:

  • a relevant qualification and/or experience, preferably in the area of student and job seeker engagement and employment programs
  • employment and training experience in a high volume environment with the ability to provide real-world recruitment advice to clients
  • experience delivering training workshops and facilitating diverse groups, such as young adults, refugees, people from non-English speaking backgrounds, people with disabilities, older jobseekers, and the long term unemployed
  • advanced interviewing skills with the ability to identify and address jobseeker barriers and provide strong direction and support to jobseekers in their search for employment
  • excellent written communication skills, advanced interpersonal skills and resilience to conflicting situations
  • proven capabilities in building and maintaining professional internal and external stakeholder relationships
  • demonstrated ability to develop and utilise materials, activities and tools to support client/jobseeker recruitment and participation
  • demonstrated ability to work both independently whilst contributing to, and supporting, the team's goals
  • strong organisational and time management skills with demonstrated ability to prioritise and handle multiple tasks concurrently
  • strong computer skills in using Microsoft Office products with the proven ability to accurately enter data and use a client record database:

    • a minimum typing speed of 60 words per minute is required
    • a strong to advanced proficiency in using Microsoft Office products
    • a proven ability to manage large volumes of information and to use a client data base
    • a proven ability to quickly grasp and use new technology.

  • a robust, positive and can-do attitude
  • understanding of and empathy with the values and ideals of the Brotherhood.

This is a full time maximum term position of 14 months - Part Time hours may be considered by request (working 30.4 hours per week). Salary will be in the range of $58,760 to $63,225 per annum (pro rata), based on skills and experience. Attractive salary packaging provisions are available.

For further information please view the Work and Learning Advisor position description (PDF, 362KB) or phone Nicole John on 0438 321 428.

To apply

Applicants are required to submit a current resume and completed screening questionnaire » 

Email written applications to: recruitment(at)

Applications close: Monday, 28 May 2018 at 11.59pm

Please note: Applicants who do not complete the screening questionnaire will not be considered for shortlisting. All applicants must be eligible to work in Australia for the duration of the appointment. Aboriginal and Torres Strait Islander people are encouraged to apply. The Brotherhood is an Equal Opportunity Employer.

Application process

In making an application for a position at the Brotherhood all applicants must:

  • read the position description
  • provide a brief cover letter
  • complete the application process as specified in the vacancy. Failure to complete the application process as specified in the vacancy may result in rejection of your application.
  • provide a current resume outlining your work history, details of any relevant qualifications and licences and two referees, either current or most recent Manager.
  • recommended applicants will be required to undertake Psychometric testing. Further assessments may include skills testing and presentations.

Applicants not shortlisted for interview will be contacted as soon as practicably possible. 

Please note: to apply or contact us via email, simply click on the email address given and this will open up a new email in the default email application on your computer. It is not possible to cut an email address directly from this webpage and paste it into the ‘To’ field of an email you’ve already started. This will insert the text ‘(at)’ into the email address. This is the result of spam-protection measures we have set up on our site.

Police and Working With Children Checks

The Brotherhood works with children, youth and vulnerable people and requires all staff to undertake a Police Check and, where applicable, a Working with Children check, prior to commencement. A person's criminal history does not automatically exclude an individual from working or volunteering at the Brotherhood. Police Checks are administered and paid for by the Brotherhood. 

Read the Brotherhood’s privacy policy.

Please note:

  • Aboriginal and Torres Strait Islander people are encouraged to apply
  • For more information or assistance with your application, please contact the Human Resources Team on (03) 9483 2444 or email: recruitment(at) 
  • The Brotherhood is an Equal Opportunity Employer.

If you would like some more information about our recruitment process or require assistance with your application please contact our recruitment team at recruitment(at) or visit Jobs at the Brotherhood on our website.

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse. Read the official statement signed by the Executive Director.

Find out more about the work of the Brotherhood
Brotherhood Books
Brotherhood of St Laurence Communtiy Stores
Hippy Australia
Given the Chance

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.