Supporter Relations Administrator

Hours: 38 hours per week, 12 month maximum term

Location: Fitzroy

Applications close: Friday, 19 October 2018 at 5pm

An exciting opportunity exists for a Supporter Relations Administrator to provide processing and administrative support for fundraising activities and related programs at the Brotherhood.

Summary of program and its objectives

The Marketing and Engagement team is a central function that has responsibility for engaging and developing Brotherhood’s community supporter base, including the numbers, depth and breadth of supporters.

Main responsibilities of the role

The Supporter Relations Administrator is responsible for providing processing and administrative support for fundraising activities and related programs such as annual appeals, bequests, major gifts, trusts and foundations, regular giving, workplace giving and other programs. This position will work within a range of administration and financial systems and tools as well as engage with external supporters.

To meet the selection criteria, candidate will require:

  • proven experience in a similar role with well-developed administration skills and highly customer focus and driven
  • proven experience in data entry, donation processing and donor liaison
  • exceptional integrity and ability to appropriately manage confidential data
  • demonstrated skills and experience working with relationship management systems and database
  • well-developed interpersonal and communication skills, both written and verbal, with the ability to build effective relationships and liaise across all levels both internally, externally and with people from diverse backgrounds
  • ability to identify and resolve problems and make appropriate recommendations
  • well-developed organisational and time management skills with excellent attention to detail, high level accountability and outcomes focussed and the ability to plan workload, prioritise and meet deadlines
  • demonstrated knowledge and competency in data entry with achievement in high level of accuracy and speed, Microsoft Office Programs including Word, Excel and Outlook
  • understanding of and empathy with the values and ideals of the Brotherhood.


  • relevant qualifications in business, administration or related field
  • proven experience in, and knowledge of non-profit environment
  • demonstrated understanding of fundraising principles.

The position is full time at 38 hours per week, 12 month maximum term. Salary will be between $55,752 to $59,783 per annum, based on skills and experience plus superannuation. Attractive salary packaging provisions are available to increase take home pay. 

For further information about the role please view the Supporter Relations Administrator position description (PDF, 269kb) or phone Lauren Vertigan on (03) 9483 2442. 

To apply

Applicants are required to submit a resume and complete the screening questionnaire »

Email written applications to: recruitment(at)

Applications Close: Friday, 19 October 2018 at 5pm

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation. Applicants should be aware that as required, we conduct police and working with children checks as we acknowledge the importance of Child Safety.

Application process

In making an application for a position at the Brotherhood all applicants must:

  • read the position description
  • provide a brief cover letter
  • complete the application process as specified in the vacancy. Failure to complete the application process as specified in the vacancy may result in rejection of your application.
  • provide a current resume outlining your work history, details of any relevant qualifications and licences and two referees, either current or most recent Manager.
  • recommended applicants will be required to undertake Psychometric testing. Further assessments may include skills testing and presentations.

Applicants not shortlisted for interview will be contacted as soon as practicably possible. 

Please note: to apply or contact us via email, simply click on the email address given and this will open up a new email in the default email application on your computer. It is not possible to cut an email address directly from this webpage and paste it into the ‘To’ field of an email you’ve already started. This will insert the text ‘(at)’ into the email address. This is the result of spam-protection measures we have set up on our site.

Police and Working With Children Checks

The Brotherhood works with children, youth and vulnerable people and requires all staff to undertake a Police Check and, where applicable, a Working with Children check, prior to commencement. A person's criminal history does not automatically exclude an individual from working or volunteering at the Brotherhood. Police Checks are administered and paid for by the Brotherhood. 

Read the Brotherhood’s privacy policy.

Please note:

  • Aboriginal and Torres Strait Islander people are encouraged to apply
  • For more information or assistance with your application, please contact the Human Resources Team on (03) 9483 2444 or email: recruitment(at) 
  • The Brotherhood is an Equal Opportunity Employer.

If you would like some more information about our recruitment process or require assistance with your application please contact our recruitment team at recruitment(at) or visit Jobs at the Brotherhood on our website.

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse.
Read the official statement signed by the Executive Director.

The Brotherhood recognises the harm that family violence causes and that freedom from violence is a basic human right.
We will support our staff, volunteers, clients and the community if they experience violence.

Find out more about the work of the Brotherhood
Australian Aboriginal flag, a yellow circle on two horizontal black and red stripes

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.

Torres Strait Islander flag, an icon of a traditional headdress on blue, black and green stripes