Service Development Coordinator Frankston

Hours: 38 hours per week, 12 months maximum term

Location: Frankston

Applications close: Friday, 25 January 2019 at 5pm

An exciting opportunity exists for a Service Development Coordinator to play a critical role in managing service development and coordinating consistent practice and policy initiatives.

Summary of program and its objectives

This role will sit within the Brotherhood's Youth Transitions Division. The Youth Transitions division is not a service delivery arm in the conventional sense. Instead, we function as an ‘incubator' for the development of practice and service models that engage and sustain young people experiencing disadvantage in education, training and employment. We work with young people, community, business and all levels of government across Australia to develop, test, refine and consolidate effective and scalable models. This includes concerted effort to bring attention to the realities faced by young people experiencing disadvantage and to the urgent need for policy and practice reform. Our work is supported by the Brotherhood's Research and Policy Centre, which works ‘hand in glove' with the Youth Transitions division on project development, implementation and evaluation.

The Brotherhood's Youth Transitions Division utilises an ‘Advantaged Thinking' approach across all our programs and has a key role in the development and delivery of training and resources to enable partner organisations to ensure young people's aspirations, skills, attributes and talents are recognised and harnessed. Brotherhood's Youth Transitions Division plays a lead role in training, program and service development across the Youth Transitions Support Pilot in Hume and Transition to Work both through demonstration sites and the TtW Community of Practice. 

Main responsibilities of the role

The Project and Service Development Officer plays a critical role in managing the service development and coordinating consistent practice and policy initiatives across the Youth Division.

This position will be responsible for combining strategy coordination across policy, research, programs and advocacy with service development and project management responsibilities. Specifically, the role will focus on implementing the High Street Centre Strategy and Action Plan 2019-2024; documenting existing and the development of new key resources related to the delivery of the Youth Transitions model, the maintenance of existing resources and materials, and adapting existing tools and resources to different service contexts; identifying and preparing submissions for key policy and funding initiatives; driving the implementation of the service model with frontline staff and partner organisations; mobilising Government and employer effort, resources and expertise; linking local, regional and national solutions to enable better outcomes for young people; and undertaking a range of externally and internally focused policy, advocacy and service development activities. 

To meet the selection criteria, candidate will require:

  • demonstrated broad knowledge and understanding of policy and practice in the area of education, employment, homelessness, and disadvantage among young people in the Australian context
  • experience in developing and managing successful grant applications, tenders and submissions
  • demonstrated ability to work in collaboration with a multidisciplinary team to facilitate the translation of knowledge into strategic objectives
  • proven strong organisational skills, ability to manage multiple tasks with an outcome focus
  • strong skills in stakeholder management
  • high level of written and verbal communication skills with proven experience in writing policy briefs
  • relevant tertiary qualifications or equivalent experience in the area of education, youth, community services or a related field
  • capacity to present service models and innovations in public forums and to key stakeholders such as Government Ministers and senior public servants
  • proven youth focus, with an understanding of and commitment to the values and ideals of the Youth Transitions Department including the Advantaged Thinking approach
  • understanding and commitment to the values of the Brotherhood
  • Victorian Drivers License


  • experience in developing and managing youth-focused projects.

This is a full time position working 38 hours per week, 12 months maximum term. Salary will be in the range of $68,797 to $74,844 per annum based on skills and experience plus superannuation. Attractive salary packaging provisions are available to increase take home pay.

For further information about the role please view the Service Development Coordinator position description (PDF, 203kb) or phone Sally James on 03 9483 1341.

To apply

Applicants are required to submit a resume and complete the screening questionnaire »

Email written applications to: recruitment(at)

Applications Close: Friday, 25 January 2019 at 5pm

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation. Applicants should be aware that as required, we conduct police and working with children checks as we acknowledge the importance of Child Safety.

Application process

In making an application for a position at the Brotherhood all applicants must:

  • read the position description
  • provide a brief cover letter
  • complete the application process as specified in the vacancy. Failure to complete the application process as specified in the vacancy may result in rejection of your application.
  • provide a current resume outlining your work history, details of any relevant qualifications and licences and two referees, either current or most recent Manager.
  • recommended applicants will be required to undertake Psychometric testing. Further assessments may include skills testing and presentations.

Applicants not shortlisted for interview will be contacted as soon as practicably possible. 

Please note: to apply or contact us via email, simply click on the email address given and this will open up a new email in the default email application on your computer. It is not possible to cut an email address directly from this webpage and paste it into the ‘To’ field of an email you’ve already started. This will insert the text ‘(at)’ into the email address. This is the result of spam-protection measures we have set up on our site.

Police and Working With Children Checks

The Brotherhood works with children, youth and vulnerable people and requires all staff to undertake a Police Check and, where applicable, a Working with Children check, prior to commencement. A person's criminal history does not automatically exclude an individual from working or volunteering at the Brotherhood. Police Checks are administered and paid for by the Brotherhood. 

Read the Brotherhood’s privacy policy.

Please note:

  • Aboriginal and Torres Strait Islander people are encouraged to apply
  • For more information or assistance with your application, please contact the Human Resources Team on (03) 9483 2444 or email: recruitment(at) 
  • The Brotherhood is an Equal Opportunity Employer.

If you would like some more information about our recruitment process or require assistance with your application please contact our recruitment team at recruitment(at) or visit Jobs at the Brotherhood on our website.

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse.
Read the official statement signed by the Executive Director.

The Brotherhood recognises the harm that family violence causes and that freedom from violence is a basic human right.
We will support our staff, volunteers, clients and the community if they experience violence.

Find out more about the work of the Brotherhood
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The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.

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