Senior Manager,  
Local Area Coordination

Hours: Full time, 38 hours per week

Location: Whittlesea

Applications close: Friday, 23 March 2018 at 5pm

An exciting opportunity exists for a Senior Manager within the LAC Branch who will oversee the delivery of NDIS Local Area Coordination services through our offices in Thomastown and South Morang.

Summary of program and its objectives

The Brotherhood of St Laurence drives change that promotes a compassionate and fair society where everyone has a sense of belonging. The National Disability Insurance Agency (NDIA), administering the National Disability Insurance Scheme (NDIS) roll-out is partnering with the Brotherhood of St Laurence to deliver Local Area Coordination (LAC) services in North East Melbourne Area, Hume Moreland and Bayside Peninsula.

LAC is pivotal in the NDIS which provides planning coordination and capacity building support for people with disability to maximise their choice and control over the services they receive.

This also supports people with disability to access mainstream services and to increase our community’s capacity to be accessible to the supportive of people with disability.

Main responsibilities of the role

The Senior Manager LAC oversees the delivery of NDIS Local Area Coordination services in the Whittlesea area.

To meet the selection criteria, candidates will require:  

  • ability to ensure contractual and organisational KPIs are met (including client satisfaction)
  • ability to ensure processes are implemented and continuously improved so that services are delivered to the required quality standard
  • a commitment to ensuring the LAC workforce is built and developed as a focused and highly effective team
  • ability to contribute to strengthening community, business and disability sector relationships
  • well developed interpersonal skills to advance the development of the Brotherhood’s understanding of, and approach to ensuring that people with disability are included at all levels in an Australian society.

People with a lived experience of disability, Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged to apply

This is a full time position at 38 hours per week. Salary will be in the range of $103,000 – 113,500 per annum, based on skills and experience. Attractive salary packaging provisions are available. 

For further information please view the Senior Manager Local Area Coordination position description (PDF, 273KB) phone Lucy Norville on 0490 440  567.

To apply

Applicants are required to submit a resume and complete the screening questionnaire »

Email written applications to: recruitment(at)

Applications Close: Friday, 23 March 2018 at 5pm

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation. Applicants should be aware that as required, we conduct police and working with children checks as we acknowledge the importance of Child Safety.

Application process

In making an application for a position at the Brotherhood all applicants must:

  • read the position description
  • provide a brief cover letter
  • complete the application process as specified in the vacancy. Failure to complete the application process as specified in the vacancy may result in rejection of your application.
  • provide a current resume outlining your work history, details of any relevant qualifications and licences and two referees, either current or most recent Manager.
  • recommended applicants will be required to undertake Psychometric testing. Further assessments may include skills testing and presentations.

Applicants not shortlisted for interview will be contacted as soon as practicably possible. 

Please note: to apply or contact us via email, simply click on the email address given and this will open up a new email in the default email application on your computer. It is not possible to cut an email address directly from this webpage and paste it into the ‘To’ field of an email you’ve already started. This will insert the text ‘(at)’ into the email address. This is the result of spam-protection measures we have set up on our site.

Police and Working With Children Checks

The Brotherhood works with children, youth and vulnerable people and requires all staff to undertake a Police Check and, where applicable, a Working with Children check, prior to commencement. A person's criminal history does not automatically exclude an individual from working or volunteering at the Brotherhood. Police Checks are administered and paid for by the Brotherhood. 

Read the Brotherhood’s privacy policy.

Please note:

  • Aboriginal and Torres Strait Islander people are encouraged to apply
  • For more information or assistance with your application, please contact the Human Resources Team on (03) 9483 2444 or email: recruitment(at) 
  • The Brotherhood is an Equal Opportunity Employer.

If you would like some more information about our recruitment process or require assistance with your application please contact our recruitment team at recruitment(at) or visit Jobs at the Brotherhood on our website.

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse. Read the official statement signed by the Executive Director.

Find out more about the work of the Brotherhood
Brotherhood Books
Brotherhood of St Laurence Communtiy Stores
Hippy Australia
Given the Chance

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.