Senior Manager Local Area Coordination

Hours: 38 hours per week

Location: Preston

Applications Close: Wednesday 23 January 2019 at 5.00pm

An exciting opportunity has become available in a key leadership role helping to improve the lives of people with disability.

Summary of program and its objectives

Local Area Coordination (LAC) is a pivotal function in the National Disability Insurance Scheme (NDIS). The role of LAC is to: link people to the NDIS, link people with disability, their families and carers to information and support in the community and work with their local community to make sure it is more welcoming and inclusive for people with disability and

Main responsibilities of the role:

This position is responsible for ensuring that contractual and organisational KPIs are met (including client satisfaction), processes are implemented and continuously improved so that services are delivered to the required quality standard and that the LAC workforce is built and developed as a focused and highly effective team.

The Senior Manager LAC contributes to strengthening community, business and disability sector relationships and will contribute to the development of the Brotherhood’s understanding of and approach to ensuring that people with disability are including at all levels in an Australian society.

To meet the selection criteria, candidates will require

  • relevant qualifications in allied health, disability services, education, human services, community development or social work or extensive experience in a leadership role within an organisation with highly contested stakeholders
  • demonstrated experience and ability to lead and motivate teams
  • proven interpersonal, communication, problem solving and conflict resolution skills with the ability to build effective relationships and liaise with people from diverse backgrounds
  • demonstrated ability to achieve goals within set timeframes and budgets
  • proven analytical and conceptual skills in applying a proactive approach to decision making and problem solving
  • demonstrated experience with highly accountable processes that are subject to external review
  • understanding of and empathy with the values and ideals of the Brotherhood.


  • experience in local government or other customer facing environments that support or provide services to the community
  • a background in or experience with CALD or Aboriginal and Torres Strait Islander communities
  • experience and skills in project management, financial management and change management
  • experience and ability to implement business plans and oversight of budgets and staffing structures.

This is a full time position working 38 hours per week. Salary will be in the range of $103,000 to $113,500 per annum based on skills and experience plus superannuation. Attractive salary packaging provisions are available to increase take home pay.

To learn more, view the Senior Manager - LAC, position description  (PDF, 524KB) or phone Vanessa Gillis on 0439 033 798

Applicants are required to submit a resume and complete the screening questionnaire »

Email written applications to: recruitment(at)

Applications Close: Wednesday 23 January at 5.00pm

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation. Applicants should be aware that as required, we conduct police and working with children checks as we acknowledge the importance of Child Safety.

Application process

In making an application for a position at the Brotherhood all applicants must:

  • read the position description
  • provide a brief cover letter
  • complete the application process as specified in the vacancy. Failure to complete the application process as specified in the vacancy may result in rejection of your application.
  • provide a current resume outlining your work history, details of any relevant qualifications and licences and two referees, either current or most recent Manager.
  • recommended applicants will be required to undertake Psychometric testing. Further assessments may include skills testing and presentations.

Applicants not shortlisted for interview will be contacted as soon as practicably possible. 

Please note: to apply or contact us via email, simply click on the email address given and this will open up a new email in the default email application on your computer. It is not possible to cut an email address directly from this webpage and paste it into the ‘To’ field of an email you’ve already started. This will insert the text ‘(at)’ into the email address. This is the result of spam-protection measures we have set up on our site.

Police and Working With Children Checks

The Brotherhood works with children, youth and vulnerable people and requires all staff to undertake a Police Check and, where applicable, a Working with Children check, prior to commencement. A person's criminal history does not automatically exclude an individual from working or volunteering at the Brotherhood. Police Checks are administered and paid for by the Brotherhood. 

Read the Brotherhood’s privacy policy.

Please note:

  • Aboriginal and Torres Strait Islander people are encouraged to apply
  • For more information or assistance with your application, please contact the Human Resources Team on (03) 9483 2444 or email: recruitment(at) 
  • The Brotherhood is an Equal Opportunity Employer.

If you would like some more information about our recruitment process or require assistance with your application please contact our recruitment team at recruitment(at) or visit Jobs at the Brotherhood on our website.

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse.
Read the official statement signed by the Executive Director.

The Brotherhood recognises the harm that family violence causes and that freedom from violence is a basic human right.
We will support our staff, volunteers, clients and the community if they experience violence.

Find out more about the work of the Brotherhood
Australian Aboriginal flag, a yellow circle on two horizontal black and red stripes

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.

Torres Strait Islander flag, an icon of a traditional headdress on blue, black and green stripes