Senior Manager Local Area Coordination

Hours: Ongoing positions

Location: Positions available in Banyule/Nillumbik, Whittlesea, Hume Moreland and Bayside Peninsula

An exciting opportunity exists for a Senior Manager Local Area Coordination to lead a team empowering people with disability.

Summary of program and its objectives

The Brotherhood of St Laurence drives change that promotes a compassionate and fair society where everyone has a sense of belonging. The National Disability Insurance Agency (NDIA), administering the National Disability Insurance Scheme (NDIS) roll-out is partnering with the Brotherhood of St Laurence to deliver Local Area Coordination (LAC) services in North East Melbourne Area, Hume Moreland Area and Bayside Peninsula Area. LAC is pivotal in the NDIS which provides planning coordination and capacity building support for people with disability to maximise their choice and control over the services they receive. This also supports people with disability to access mainstream services and to increase our community’s capacity to be accessible to the supportive of people with disability.

Main responsibilities of the role

The Senior Manager LAC oversees the delivery of NDIS Local Area Coordination services in one or more local government areas. This position will support the Area Manager in ensuring contractual and organizational KPIs are met (including client satisfaction), processes are implemented and continuously improved so that services are delivered to the required quality standard and that the LAC workforce is built and developed as a focused and highly effective team.

The Senior Manager LAC contributes to strengthening community, business and disability sector relationships and will contribute to the development of the Brotherhood’s understanding of and approach to ensuring that people with disability are including at all levels in an Australian society.

This is an outstanding opportunity at the centre of some of the biggest changes in the disability sector in Australia’s history. People with a lived experience of disability, Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged to apply.

To meet the selection criteria, candidate will require:

  • relevant qualifications in allied health, disability services, education, human services, community development or social work or extensive experience in a leadership role within an organisation with highly contested stakeholders
  • demonstrated experience and ability to lead and motivate teams
  • proven interpersonal, communication, problem solving and conflict resolution skills with the ability to build effective relationships and liaise with people from diverse backgrounds
  • demonstrated ability to achieve goals within set timeframes and budgets
  • proven analytical and conceptual skills in applying a proactive approach to decision making and problem solving
  • demonstrated experience with highly accountable processes that are subject to external review
  • understanding of and empathy with the values and ideals of the Brotherhood.


  • experience in local government or other customer facing environments that support or provide services to the community
  • a background in or experience with CALD or Aboriginal and Torres Strait Islander communities
  • experience and skills in project management, financial management and change management
  • experience and ability to implement business plans and oversight of budgets and staffing structures.

Salary will be between $103,000 to $113,500 per annum, plus superannuation and an allowance in lieu of a vehicle. Attractive salary packaging options are available. 

For further information about the role please view the Senior Manager LAC position description (PDF, 277kb).

To apply

Please apply on the SACS Consulting job application web page.

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation. Applicants should be aware that as required, we conduct police and working with children checks as we acknowledge the importance of Child Safety.


The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse. Read the official statement signed by the Executive Director.

Find out more about the work of the Brotherhood
Brotherhood Books
Brotherhood of St Laurence Communtiy Stores
Hippy Australia
Given the Chance

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.