Retail Store Assistant

Hours: Casual Position 

Location: Melbourne City, Inner North and Western Suburbs

Applications close: Sunday, 18 November 2018 at 5pm

An exciting opportunity exists for a Retail Store Assistant to undertake general shop duties, liaise with volunteer workers and assist in the running of the store.

Summary of program and its objectives

The Retail Stores Group is part of the Social Enterprises Division. The retail network was originally started as a fundraising venture to support and subsidise the community work associated with the Brotherhood’s vision of an Australia Free of Poverty. Retail is now incorporated into the Brotherhood’s community work itself and its growth and sustainability depends on the integration of the store into Empowered Community Enterprises. 

Main responsibilities of the role

The Retail Store Assistant is responsible for undertaking general shop duties under direction of the Area and Store Managers, liaising with volunteer workers and assisting in the running of the store.

To meet the selection criteria, candidate will require:

  • previous retail experience in recycled goods preferred but not essential
  • ability to work independently and effectively within a team environment to achieve objectives
  • high quality interpersonal and communication skills with an ability to liaise and work with a combination of volunteers, paid work force staff and people from diverse backgrounds visiting the store
  • professional manner and high customer service focus
  • flexible attitude with an ability to adapt to changing circumstances
  • must be physically fit to lift bags of weight up to 10kgs.
  • understanding of and empathy with the values and ideals of the Brotherhood. 

This is a casual position and hours will be on an as required basis. Salary will be $22.4389 per hour for casuals plus 25% casual loading. Attractive salary packaging provisions are available to increase take home pay. 

For further information about the role please view the Retail Store Assistant position description (PDF, 261kb) or phone Tracey Hall on 0428 945 729.

To apply

Applicants are required to submit a resume and complete the screening questionnaire »

Email written applications to: recruitment(at)

Applications Close: Sunday, 18 November 2018 at 5pm

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation. Applicants should be aware that as required, we conduct police and working with children checks as we acknowledge the importance of Child Safety.

Application process

In making an application for a position at the Brotherhood all applicants must:

  • read the position description
  • provide a brief cover letter
  • complete the application process as specified in the vacancy. Failure to complete the application process as specified in the vacancy may result in rejection of your application.
  • provide a current resume outlining your work history, details of any relevant qualifications and licences and two referees, either current or most recent Manager.
  • recommended applicants will be required to undertake Psychometric testing. Further assessments may include skills testing and presentations.

Applicants not shortlisted for interview will be contacted as soon as practicably possible. 

Please note: to apply or contact us via email, simply click on the email address given and this will open up a new email in the default email application on your computer. It is not possible to cut an email address directly from this webpage and paste it into the ‘To’ field of an email you’ve already started. This will insert the text ‘(at)’ into the email address. This is the result of spam-protection measures we have set up on our site.

Police and Working With Children Checks

The Brotherhood works with children, youth and vulnerable people and requires all staff to undertake a Police Check and, where applicable, a Working with Children check, prior to commencement. A person's criminal history does not automatically exclude an individual from working or volunteering at the Brotherhood. Police Checks are administered and paid for by the Brotherhood. 

Read the Brotherhood’s privacy policy.

Please note:

  • Aboriginal and Torres Strait Islander people are encouraged to apply
  • For more information or assistance with your application, please contact the Human Resources Team on (03) 9483 2444 or email: recruitment(at) 
  • The Brotherhood is an Equal Opportunity Employer.

If you would like some more information about our recruitment process or require assistance with your application please contact our recruitment team at recruitment(at) or visit Jobs at the Brotherhood on our website.

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse.
Read the official statement signed by the Executive Director.

The Brotherhood recognises the harm that family violence causes and that freedom from violence is a basic human right.
We will support our staff, volunteers, clients and the community if they experience violence.

Find out more about the work of the Brotherhood
Australian Aboriginal flag, a yellow circle on two horizontal black and red stripes

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.

Torres Strait Islander flag, an icon of a traditional headdress on blue, black and green stripes