Research and Service Development Officer

Hours: Part time, maximum term of 12 months at 22.8 hours per week

Location: Broadmeadows

Applications close: Wednesday, 21 March 2018 at 5pm

An exciting opportunity exists for a Research and Service Development Officer who will support research and service development activities across Youth Foyers nationally.

Summary of program and its objectives

The Foyer Foundation and the Brotherhood share common goals and have entered into a partnership with one another to leverage the relevant expertise of both organisations and enhance the complementary roles each organisation plays in the Australian Youth Foyer movement.

This position will sit within the Youth Transitions Division which works for the development of practice and service models that engage and sustain young people experiencing disadvantage in education, training and employment. The Brotherhood’s Youth Transitions Division utilises an 'Advantaged Thinking' approach and has a key role in the development and delivery of training and resources to enable partner organisations to ensure young people’s aspiration, skills, attributes and talents are recognised and enabled. 

Main responsibilities of the role

The purpose of the Research and Service Development Officer is to support research and service development activities across Youth Foyers nationally. This role will be focussed on documenting existing practice and data measures across different settings and to scope possibilities around the development of a common data set and/or measurement tools across Foyers. The role will also be key in researching current policy and evidence development to ensure that the Foyer Foundation and Foyers nationally are abreast of new developments that can impact their practice and growth. 

To meet the selection criteria, candidate will require:


  • postgraduate social science degree with relevant research experience or an equivalent combination of relevant tertiary education and research experience.


  • developed knowledge of the relevant field (current issues and debates in research and policy)
  • developed understanding of the social research and policy environment, including contemporary issues
  • developed knowledge of relevant ethical research practices and codes.


  • developed research skills in quantitative data collection and analysis
  • demonstrated presentation skills
  • demonstrated experience designing, administering, and analyzing surveys for social research, including programming and administering surveys using online survey tools (e.g. Qualtrics, SurveyMonkey)
  • demonstrated experience visualizing survey data and writing reports on survey data to inform stakeholder decision maker
  • demonstrated project management and organisational skills, including the ability to manage staff, plan workload, prioritise and meet deadlines
  • well developed interpersonal and communication skills to build effective relationships, advise and liaise with a broad range of people across all levels, both internally and externally including people of all ages and from diverse cultural and socioeconomic backgrounds
  • understanding of and empathy with the values and ideals of the Brotherhood. 

This is a part time, maximum term position of 12 months working 22.8 hours per week. Salary will be in the range of $63,448 to $69,420 per annum (pro rata), based on skills and experience plus superannuation. Attractive salary packaging provisions are available to increase take home pay.

For further information about the role please view the Research and Service Development Officer position description (PDF, 278kb) or phone Sinead Gibney-Hughes on 0438 818 032.

To apply

Applicants are required to submit a resume and complete the screening questionnaire »

Email written applications to: recruitment(at)

Applications Close: Wednesday, 21 March 2018 at 5pm

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation. Applicants should be aware that as required, we conduct police and working with children checks as we acknowledge the importance of Child Safety.

Application process

In making an application for a position at the Brotherhood all applicants must:

  • read the position description
  • provide a brief cover letter
  • complete the application process as specified in the vacancy. Failure to complete the application process as specified in the vacancy may result in rejection of your application.
  • provide a current resume outlining your work history, details of any relevant qualifications and licences and two referees, either current or most recent Manager.
  • recommended applicants will be required to undertake Psychometric testing. Further assessments may include skills testing and presentations.

Applicants not shortlisted for interview will be contacted as soon as practicably possible. 

Please note: to apply or contact us via email, simply click on the email address given and this will open up a new email in the default email application on your computer. It is not possible to cut an email address directly from this webpage and paste it into the ‘To’ field of an email you’ve already started. This will insert the text ‘(at)’ into the email address. This is the result of spam-protection measures we have set up on our site.

Police and Working With Children Checks

The Brotherhood works with children, youth and vulnerable people and requires all staff to undertake a Police Check and, where applicable, a Working with Children check, prior to commencement. A person's criminal history does not automatically exclude an individual from working or volunteering at the Brotherhood. Police Checks are administered and paid for by the Brotherhood. 

Read the Brotherhood’s privacy policy.

Please note:

  • Aboriginal and Torres Strait Islander people are encouraged to apply
  • For more information or assistance with your application, please contact the Human Resources Team on (03) 9483 2444 or email: recruitment(at) 
  • The Brotherhood is an Equal Opportunity Employer.

If you would like some more information about our recruitment process or require assistance with your application please contact our recruitment team at recruitment(at) or visit Jobs at the Brotherhood on our website.

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse. Read the official statement signed by the Executive Director.

Find out more about the work of the Brotherhood
Brotherhood Books
Brotherhood of St Laurence Communtiy Stores
Hippy Australia
Given the Chance

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.