Programs Manager - Settlement, Youth and Families

Hours: Full time, 38 hours per week

Location: Epping

Applications close: Monday, 22 January 2018 at 9am. Applicants need to be available for interview on Wednesday, 24 January 2018.

An exciting leadership opportunity has become available within the Brotherhood of St Laurence’s Multicultural Communities Team (MCT).

Summary of program and its objectives

MCT works with both established and new and emerging communities, building their capacity and supporting them to achieve their aspirations and ensure that they achieve successful settlement and full access to the social and economic life of Australian society.

Main responsibilities of the role

The Programs Manager – Settlement, Youth and Families manages family services and youth employment readiness programs with those from refugee, migrant and asylum seeker backgrounds. A key part of this is staff supervision, stakeholder liaison, contract management and service development. The role will ensure that outcomes are achieved for those accessing MCT programs and ensure service targets and quality standards are met. The position will also be responsible for ensuring all programs adopt a community engagement approach and are aligned to community aspirations.

The position is responsible for the delivery of MCT’s Settlement services, including the State Government-funded Integrated Family Services (IFS) program in partnership with the North-East Child & Family Services Alliance and the Federal Government-funded Youth Transition Support Pilot. There is also the opportunity to contribute to the Brotherhood’s influencing work with government through policy submissions and build sector capacity through co-delivering Cross-Cultural Responsiveness Training.

To meet the selection criteria, candidate will require:

  • qualification in Social Work or Psychology and extensive experience in providing complex Settlement with CALD individuals and families
  • experience in leading range of innovative and effective initiatives to engage refugee and other CALD communities in decision making processes and embedding a culture of community engagement in programs
  • demonstrated experience in program management and development of community services programs, including experience in contract management and meeting performance targets with multiple funding sources
  • demonstrated leadership experience, including provision of clinical supervision and leading staff across multiple programs
  • well-developed stakeholder relationship skills.

The position is full time at 38 hours per week. Salary will be between $76,132.68 - $79,610.44 per annum, based on skills and experience plus superannuation. Attractive salary packaging provisions are available to increase take home pay.

For further information about the role please view the Programs Manager - Settlement, Youth and Families position description (PDF, 306kb) or phone Hutch Hussein on 0438 507 103.

To apply

Applicants are required to submit a resume and complete the screening questionnaire »

Email written applications to: recruitment(at)

Applications Close: Monday, 22 January 2018 at 9am. Applicants need to be available for interview on Wednesday, 24 January 2018.

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation. Applicants should be aware that as required, we conduct police and working with children checks as we acknowledge the importance of Child Safety.

Application process

In making an application for a position at the Brotherhood all applicants must:

  • read the position description
  • provide a brief cover letter
  • complete the application process as specified in the vacancy. Failure to complete the application process as specified in the vacancy may result in rejection of your application.
  • provide a current resume outlining your work history, details of any relevant qualifications and licences and two referees, either current or most recent Manager.
  • recommended applicants will be required to undertake Psychometric testing. Further assessments may include skills testing and presentations.

Applicants not shortlisted for interview will be contacted as soon as practicably possible. 

Please note: to apply or contact us via email, simply click on the email address given and this will open up a new email in the default email application on your computer. It is not possible to cut an email address directly from this webpage and paste it into the ‘To’ field of an email you’ve already started. This will insert the text ‘(at)’ into the email address. This is the result of spam-protection measures we have set up on our site.

Police and Working With Children Checks

The Brotherhood works with children, youth and vulnerable people and requires all staff to undertake a Police Check and, where applicable, a Working with Children check, prior to commencement. A person's criminal history does not automatically exclude an individual from working or volunteering at the Brotherhood. Police Checks are administered and paid for by the Brotherhood. 

Read the Brotherhood’s privacy policy.

Please note:

  • Aboriginal and Torres Strait Islander people are encouraged to apply
  • For more information or assistance with your application, please contact the Human Resources Team on (03) 9483 2444 or email: recruitment(at) 
  • The Brotherhood is an Equal Opportunity Employer.

If you would like some more information about our recruitment process or require assistance with your application please contact our recruitment team at recruitment(at) or visit Jobs at the Brotherhood on our website.

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse. Read the official statement signed by the Executive Director.

Find out more about the work of the Brotherhood
Brotherhood Books
Brotherhood of St Laurence Communtiy Stores
Hippy Australia
Given the Chance

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.