Personal Care Attendant

Hours: Casual

Location: Melbourne Metro Regions (North, West, South & Eastern regions)

We have opportunities for Personal Care Attendants (PCAs) to join our team caring for clients in their homes. As a PCA, you will provide professional person centred care and appropriate assistance to our clients who have varying abilities.

Summary of program and its objectives

The Retirement and Ageing Division at the Brotherhood of St. Laurence provides residential aged care, independent living accommodation for people on low incomes, in home care home based and day and respite services for older people and people with disabilities. 

The Retirement, Ageing and Disability Strategic Plan 2015 -2020 clusters around seven strategic priorities that will guide our work over the next five years. These include financial security and sustainable livelihoods, community building and social engagement, ageing in a complex technological and information society, wellbeing and care, cognitive decline and dementia, competition and the market and a body of reliable knowledge to inform policy and practice.

The Brotherhood aims to be a leader in community care in Victoria, not only in the provision of quality services but also undertaking research, policy development and advocating on behalf of our consumers and the sector. At the Brotherhood the focus is enabling consumers to flourish. Our service model is based on the Enhancing Capabilities Approach which ensures that residents/ consumers experience a trusting environment that provides opportunities and choices that enable them to live lives they value. This encompasses valuing diversity including individual cultural preferences, sexual orientation and gender identity. This position provides professional person centred care and appropriate support to maximise consumer independence and autonomy.

The diverse services and programs in Retirement and Ageing (R & A) delivered across various sites in Melbourne include: 

Brotherhood Community Care: supports people with complex physical and/or psychological needs, including frail, older, vulnerable people and people with a disability, to live in the community by providing advisory, case management and support services. The range of services are delivered using an active service framework.

Day and Respite Programs: provides high quality flexible services that assist older people, people who have a disability and carers to access and participate in community life.  Priority is given to those who are socially isolated.

Residential Aged Care: Specialised facilities which provide accommodation and other types of support including healthcare support, dementia management and lifestyle and enrichment programs

Main responsibilities of the role

The Personal Care Attendant assists with consumer re-ablement and provides professional person centred care and appropriate assistance to maximise their independence and autonomy.
The PCA will work from a 'do with' not a 'do for' position applying the Capabilities Approach to empower consumers to flourish through living a life they have reason to value. The incumbent will follow My Plans to enhance consumer’s capabilities and opportunities to:

  • be and do what they value
  • exercise their rights and responsibilities in accordance with the Charter of Care Recipients’ Rights and Responsibilities - Home Care
  • play an active role in decision-making, Maintain family, social and community networks and relationships.

Benefits include flexibility in working hours to suit work-life balance needs, ability to work locally within a good team, and competitive salary and conditions, including travel mileage and salary packaging. 

To meet the selection criteria, candidates will require: 

  • Minimum of Certificate III in one of the following areas, individual Support, Aged Care, Home & Community care, or Disability. 
  • Demonstrated knowledge and understanding issues of frail aged people and people with dementia
  • Demonstrated knowledge of safe food handling, hygiene, cleaning and cooking techniques 
  • Well-developed interpersonal and communication skills with the ability to liaise across all levels internally, externally and with people from diverse backgrounds
  • Understanding of the ageing process, older people, people with a disability and/or dementia
  • Demonstrated ability to maintain confidentiality and privacy in line with legislation
  • Ability to work autonomously and effectively as part of team to achieve outcomes 
  • Well-developed organizational and time management skills with the ability to adapt to changing circumstances, prioritise, plan workload and meet deadlines
  • Current Victorian Drivers Licence and reliable roadworthy motor vehicle with valid registration and insurance 
  • Understanding of and empathy with the values and ideals of the Brotherhood of St Laurence. 


  • demonstrated experience working with older people, people with disabilities and/or dementia
  • hold a valid food handling certificate or willingness to obtain one within the first few months of employment
  • first aid certificate and current CPR
  • certificate IV in Community Care/Disability.

This is a casual position and hours will be on an as required basis. Attractive salary packaging provisions are available to increase take home pay.

For further information about the role, please view the Personal Care Attendant position description (PDF, 270KB) or phone (03) 8781 4200 to talk to Brotherhood Home Care Team Leader or Training & Development Officer.

To apply

Applicants are required to submit a resume and completed screening questionnaire » 

Email written applications to: recruitment(at)

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation. Applicants should be aware that as required, we conduct police and working with children checks as we acknowledge the importance of Child Safety..

Application process

In making an application for a position at the Brotherhood all applicants must:

  • read the position description
  • provide a brief cover letter
  • provide a current resume outlining your work history, details of any relevant qualifications and licences and two referees, either current or most recent Manager. Applicants may be required to provide evidence of qualifications or licences at interview. Further assessments may include skills testing, presentations or psychometric testing.

Applicants not shortlisted for interview will be contacted as soon as practicably possible. 

Please note: to apply or contact us via email, simply click on the email address given and this will open up a new email in the default email application on your computer. It is not possible to cut an email address directly from this webpage and paste it into the ‘To’ field of an email you’ve already started. This will insert the text ‘(at)’ into the email address. This is the result of spam-protection measures we have set up on our site.

Police and Working With Children Checks

The Brotherhood works with children, youth and vulnerable people and requires all staff to undertake a Police Check and, where applicable, a Working with Children check, prior to commencement. A person's criminal history does not automatically exclude an individual from working or volunteering at the Brotherhood. Police Checks are administered and paid for by the Brotherhood. 

Read the Brotherhood’s privacy policy.

Please note:

  • Applicants who do not complete the screening questionnaire will not be considered for shortlisting
  • All applicants must be eligible to work in Australia for the duration of the appointment
  • Aboriginal and Torres Strait Islander people are encouraged to apply
  • The Brotherhood is an Equal Opportunity Employer.

If you would like some more information about our recruitment process or require assistance with your application please contact our recruitment team at recruitment(at) or visit Jobs at the Brotherhood on our website.

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse.
Read the official statement signed by the Executive Director.

The Brotherhood recognises the harm that family violence causes and that freedom from violence is a basic human right.
We will support our staff, volunteers, clients and the community if they experience violence.

Find out more about the work of the Brotherhood
Australian Aboriginal flag, a yellow circle on two horizontal black and red stripes

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.

Torres Strait Islander flag, an icon of a traditional headdress on blue, black and green stripes