Manager Quality and Performance 

Hours: Full time 38 hours per week

Location: Fitzroy

Applications close: Friday 28 September 2018 at 5pm

An exciting opportunity has become available for to lead a team, managing the collection and analysis of performance data and program information for HIPPY

Summary of program and its objectives

HIPPY is a two year structured home based early childhood learning and parenting program that empowers parents and carers to be their child’s first teacher. The program builds the confidence and skills of parents and carers to create a positive learning environment to prepare their child for school. The program also offers some parents and carers supported pathway to employment and fosters local community leadership.

Main responsibilities of the role

The Manager Performance and Quality is responsible for Providing high level advice about quality, performance and compliance of the HIPPY Network. A key aspect of the role will be implementing enhancements to the assessment, performance and quality system as well as overseeing the performance management systems and data collection. This includes designing and delivery of reports and training of the Network and managing statistical analysis and reporting on HIPPY under the Australian Government Funding Agreement.

To meet the selection criteria, candidate will require:

  • relevant tertiary qualifications in an appropriate discipline such as Management, Business Information Systems and Technology or similar field.
  • knowledge of current trends and best practice in quality and performance management.
  • demonstrated ability in strategic thinking, analysis and strong problem solving skills.
  • well-developed organisational and time management skills with proven experience in leading and managing a team and projects.
  • well-developed interpersonal and communication skills with a proven ability to work in partnerships to meet external timelines and deliver quality outcome focused approach.
  • takes ownership and responsibility for decisions.
  • highly developed computer skills including Microsoft Office, databases, leading data collection, analysis of business and IT systems.
  • understanding of and empathy with the values and ideals of the Brotherhood.


  • experience in Community or Human Services sector

This is a full time position working 38 hours per week. Salary will be $78,081 to $82,409, based on skills and experience plus superannuation. Attractive salary packaging provisions are available to increase take home pay.

For further information please view the Manager Quality and Performance position description (PDF 373kb) or phone Suzie Mansell on 03 9445 2408 or 0438 015 840.

To apply

Applicants are required to submit a resume and complete the screening questionnaire.

Email written applications to: recruitment(at)

Applications close: Friday 28 September 2018 at 5pm

Please note: All applicants must be eligible to work in Australia for the duration of the appointment. Aboriginal and Torres Strait Islander people are encouraged to apply. The Brotherhood is an Equal Opportunity Employer.

Application process

In making an application for a position at the Brotherhood all applicants must:

  • read the position description
  • provide a brief cover letter
  • complete the application process as specified in the vacancy. Failure to complete the application process as specified in the vacancy may result in rejection of your application.
  • provide a current resume outlining your work history, details of any relevant qualifications and licences and two referees, either current or most recent Manager.
  • recommended applicants will be required to undertake Psychometric testing. Further assessments may include skills testing and presentations.

Applicants not shortlisted for interview will be contacted as soon as practicably possible. 

Please note: to apply or contact us via email, simply click on the email address given and this will open up a new email in the default email application on your computer. It is not possible to cut an email address directly from this webpage and paste it into the ‘To’ field of an email you’ve already started. This will insert the text ‘(at)’ into the email address. This is the result of spam-protection measures we have set up on our site.

Police and Working With Children Checks

The Brotherhood works with children, youth and vulnerable people and requires all staff to undertake a Police Check and, where applicable, a Working with Children check, prior to commencement. A person's criminal history does not automatically exclude an individual from working or volunteering at the Brotherhood. Police Checks are administered and paid for by the Brotherhood. 

Read the Brotherhood’s privacy policy.

Please note:

  • Aboriginal and Torres Strait Islander people are encouraged to apply
  • For more information or assistance with your application, please contact the Human Resources Team on (03) 9483 2444 or email: recruitment(at) 
  • The Brotherhood is an Equal Opportunity Employer.

If you would like some more information about our recruitment process or require assistance with your application please contact our recruitment team at recruitment(at) or visit Jobs at the Brotherhood on our website.

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse.
Read the official statement signed by the Executive Director.

The Brotherhood recognises the harm that family violence causes and that freedom from violence is a basic human right.
We will support our staff, volunteers, clients and the community if they experience violence.

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The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.

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