Hours: Full Time at 38 hours per week
Applications close: Sunday 30th July 2017 at 11pm
The Retirement and Ageing Division at the Brotherhood of St Laurence provides residential independent living accommodation for people on low incomes, home based and day and respite services for older people and people with disabilities still living in their homes.
We are searching for enthusiastic and client focused individuals to support clients to have a clear understanding of our services model and offerings providing independence, choice and flexibility. The Customer Engagement Consultant will lead an effective and efficient intake process, both telephone and direct, and be first point of contact for all clients, families and referrers, providing personalised service information.
To meet the selection criteria, candidates will require:
This is a full timeposition at 38 hours per week. Salary will be in the range of $65,000 to $70,000 per annum based on skills and experience, PLUS superannuation. Attractive salary packaging options are available to increase take home pay.
To learn more, view the Customer Engagement Consultant position description or phone Margaret Radin on (03) 8781 4200.
Applicants are required to submit a resume and complete the screening questionnaire »
Email written applications to: recruitment(at)bsl.org.au
Applications Close: Sunday 30 July 2017 at 11pm
The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation. Applicants should be aware that as required, we conduct police and working with children checks as we acknowledge the importance of Child Safety.
In making an application for a position at the Brotherhood all applicants must:
Applicants not shortlisted for interview will be contacted as soon as practicably possible.
Please note: to apply or contact us via email, simply click on the email address given and this will open up a new email in the default email application on your computer. It is not possible to cut an email address directly from this webpage and paste it into the ‘To’ field of an email you’ve already started. This will insert the text ‘(at)’ into the email address. This is the result of spam-protection measures we have set up on our site.
Police and Working With Children Checks
The Brotherhood works with children, youth and vulnerable people and requires all staff to undertake a Police Check and, where applicable, a Working with Children check, prior to commencement. A person's criminal history does not automatically exclude an individual from working or volunteering at the Brotherhood. Police Checks are administered and paid for by the Brotherhood.
If you would like some more information about our recruitment process or require assistance with your application please contact our recruitment team at recruitment(at)bsl.org.au or visit Jobs at the Brotherhood on our website.
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Acknowledgement of country
The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.