Area Manager

Hours: Full-time ongoing, 38 hours per week

Location: Sunshine based with frequent travel to various store locations

Applications close: Tuesday, 26 December 2017 at 5pm

An exciting opportunity exists for an Area Manager to take responsibility for the business outcomes of the Brotherhood's retail stores, and provide support and guidance to local store management.

Summary of program and its objectives

Social Enterprises supports the development of programs and services that will help to eliminate poverty in Australia.  It does this by generating independent funding, and by serving as a supporting business-focussed resource for the Brotherhood.

The Brotherhood’s Retail business comprises more than 20 Community Stores and online bookstore. They are a great place to purchase recycled low-cost goods. The stores help us reach out to local communities, offering clothing, furniture, white goods and other household essentials at low prices. The current stores are based throughout Melbourne and Geelong.

Main responsibilities of the role

Responsible for the business outcomes of the retail stores allocated to the area’s portfolio. This objective will be achieved through providing support and guidance to local store management by utilising retail and business subject matter expert knowledge. This will ensure customer service levels, financial return and the operational needs of the stores are achieved.

To meet the selection criteria, candidate will require:

  • previous leadership experience in the retail industry, preferably with a combination of volunteers and paid work force
  • proven interpersonal, communication, people management and negotiation with the ability to build effective relationships and liaise across all levels both internally, externally and with people from diverse backgrounds
  • demonstrated ability to identify and resolve problems, make appropriate recommendations and take ownership for decisions
  • well-developed organisational and time management skills with the ability to plan workload, prioritise and meet deadlines
  • demonstrated experience empowering and delegating staff to take responsibility
  • ability to be flexible and make positive changes within the workplace
  • proven ability to work autonomously as well as in a team environment to achieve goals
  • demonstrated ability to understand financial data and reports
  • expertise and competency in Microsoft Office Programs including Word, Excel and Outlook
  • current Victorian driver’s licence
  • understanding of and empathy with the values and ideals of the Brotherhood.

The position is full time ongoing at 38 hours per week, beginning February 2018. Attractive salary packaging provisions are available to increase take home pay. 

For further information about the role please view the Area Manager position description (PDF, 272kb) or phone Mark Lane on 0439 262 305.

To apply

Applicants are required to submit a resume and complete the screening questionnaire »

Email written applications to: recruitment(at)

Applications Close: Tuesday, 26 December 2017 at 5pm

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation. Applicants should be aware that as required, we conduct police and working with children checks as we acknowledge the importance of Child Safety.

Application process

In making an application for a position at the Brotherhood all applicants must:

  • read the position description
  • provide a brief cover letter
  • complete the application process as specified in the vacancy. Failure to complete the application process as specified in the vacancy may result in rejection of your application.
  • provide a current resume outlining your work history, details of any relevant qualifications and licences and two referees, either current or most recent Manager.
  • recommended applicants will be required to undertake Psychometric testing. Further assessments may include skills testing and presentations.

Applicants not shortlisted for interview will be contacted as soon as practicably possible. 

Please note: to apply or contact us via email, simply click on the email address given and this will open up a new email in the default email application on your computer. It is not possible to cut an email address directly from this webpage and paste it into the ‘To’ field of an email you’ve already started. This will insert the text ‘(at)’ into the email address. This is the result of spam-protection measures we have set up on our site.

Police and Working With Children Checks

The Brotherhood works with children, youth and vulnerable people and requires all staff to undertake a Police Check and, where applicable, a Working with Children check, prior to commencement. A person's criminal history does not automatically exclude an individual from working or volunteering at the Brotherhood. Police Checks are administered and paid for by the Brotherhood. 

Read the Brotherhood’s privacy policy.

Please note:

  • Aboriginal and Torres Strait Islander people are encouraged to apply
  • For more information or assistance with your application, please contact the Human Resources Team on (03) 9483 2444 or email: recruitment(at) 
  • The Brotherhood is an Equal Opportunity Employer.

If you would like some more information about our recruitment process or require assistance with your application please contact our recruitment team at recruitment(at) or visit Jobs at the Brotherhood on our website.

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse. Read the official statement signed by the Executive Director.

Find out more about the work of the Brotherhood
Brotherhood Books
Brotherhood of St Laurence Communtiy Stores
Hippy Australia
Given the Chance

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.