More information about Your Energy Broker
When can you help me switch energy plans?
From September 2018 until September 2019.
Who is eligible for Your Energy Broker?
If you live in Greater Melbourne, you are eligible if:
- You have a concession card, or
- You have trouble paying your energy bills, or
- You have low English language proficiency, limited digital access, or low numeracy
We will also be trialling the service around Shepparton.
Is it really worth switching energy offers? How much can I save?
Most people can save money by switching. How much you save depends on which offer you’re on now, but many people save hundreds of dollars per year.
How will you help me find a better deal?
We use a government-run tool called Victorian Energy Compare. It compares every energy offer available to the public to find you the cheapest deal.
We can help you find a better deal over the phone or in-person – whichever works for you.
Can you assist my community or social group?
Yes. We can come to your group and help people save money.
Contact us on 1800 830 029 or at energy(at)bsl.org.au to talk to one of our staff.
Is Your Energy Broker supported by the Victorian Government?
Yes. Your Energy Broker is a new program from the Brotherhood of St Laurence and the Victorian Government.