More information about Your Energy Broker

When can you help me switch energy plans?

From September 2018 until September 2019.

Who is eligible for Your Energy Broker?

If you live in Greater Melbourne, you are eligible if:

  • You have a concession card, or
  • You have trouble paying your energy bills, or
  • You have low English language proficiency, limited digital access, or low numeracy

We will also be trialling the service around Shepparton.

Is it really worth switching energy offers? How much can I save?

Most people can save money by switching. How much you save depends on which offer you’re on now, but many people save hundreds of dollars per year.

How will you help me find a better deal?

We use a government-run tool called Victorian Energy Compare. It compares every energy offer available to the public to find you the cheapest deal.

We can help you find a better deal over the phone or in-person – whichever works for you.

Can you assist my community or social group?

Yes. We can come to your group and help people save money.

Contact us on 1800 830 029 or at energy(at) to talk to one of our staff.

Is Your Energy Broker supported by the Victorian Government?

Yes. Your Energy Broker is a new program from the Brotherhood of St Laurence and the Victorian Government.

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse.
Read the official statement signed by the Executive Director.

The Brotherhood recognises the harm that family violence causes and that freedom from violence is a basic human right.
We will support our staff, volunteers, clients and the community if they experience violence.

Find out more about the work of the Brotherhood
Australian Aboriginal flag, a yellow circle on two horizontal black and red stripes

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.

Torres Strait Islander flag, an icon of a traditional headdress on blue, black and green stripes