Linkage Coordinators

Hours: Full time, 38 hours per week.

Location: Multiple ongoing positions available in the Brimbank Melton and Western Melbourne areas.

An exciting opportunity exists for a Linkage Coordinator to help empower people with disability.

Summary of program and its objectives

The Brotherhood of St Laurence drives change that promotes a compassionate and fair society where everyone has a sense of belonging. The National Disability Insurance Agency (NDIA), administering the National Disability Insurance Scheme (NDIS) roll-out is partnering with the Brotherhood of St Laurence to deliver Local Area Coordination (LAC) services in the North East Melbourne, Hume Moreland and Bayside Peninsula areas.

LAC is pivotal in the NDIS, providing planning coordination and capacity building support for people with disability to maximise their choice and control over the services they receive, allowing them to live an ordinary life. This role also supports people with disability to access mainstream services, to help them, their families/carers to develop their network connections, and to increase our community’s capacity to be accessible to people with disability.

Main responsibilities of the role

You could come from a range of professional backgrounds but ideally possess customer service experience and a strong passion for the empowerment of people with disability. You may be working in the disability field currently or are outside of the sector and looking for a new role to challenge you; regardless of your background we welcome an application from you! You pride yourself on your ability to work collaboratively as part of a team and your impressive capacity to build and maintain meaningful and supportive relationships with a wide variety of people. Don’t miss out on these outstanding opportunities at the centre of some of the biggest changes in the disability sector in Australia’s history!

People with a lived experience of disability, Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged to apply.

To meet the selection criteria, candidate will require:

  • relevant qualifications in community development or similar field
  • ability to develop supportive relationships with people with disability
  • demonstrated experience in customer facing environments that support or provide service to the community
  • proven experience in leading and coordinating small teams and/or volunteers
  • proven strong community development knowledge and experience with the ability to build and maintain effective community partnerships
  • ability to work in a highly flexible, dynamic and changing environment with well-developed organisational, time management skills and ability to prioritise, manage workload effectively and meet deadlines
  • ability to work autonomously and effectively as part of team to achieve outcomes
  • well-developed interpersonal and communication skills with the ability to build effective relationships and liaise across all levels both internally, externally and with people from diverse backgrounds
  • ability to effectively use, identify and suggest improvements for the use of technology in the workplace
  • understanding of and empathy with the values and ideals of the Brotherhood.


  • lived experience or awareness of the impact of existing or acquired disability upon individuals, carers and community
  • networks within CALD or Aboriginal and Torres Strait Islander communities.

Salary will be between $59,124 - $64,576 per annum, plus superannuation. Attractive salary packaging options are available. 

For further information about the role please view the Linkage Coordinator position description (PDF, 273kb).

To apply

Apply for this position by submitting your resume in word format via the SACS website.

For further information or a confidential discussion call (03) 8622 8500 and one of the friendly SACS staff members will be happy to help.

You will receive an automated response via email once your application is complete. We will be in touch over the next 15 working days with an update, this may be via email or phone.

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation. Applicants should be aware that as required, we conduct police and working with children checks as we acknowledge the importance of Child Safety.

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse.
Read the official statement signed by the Executive Director.

The Brotherhood recognises the harm that family violence causes and that freedom from violence is a basic human right.
We will support our staff, volunteers, clients and the community if they experience violence.

Find out more about the work of the Brotherhood
Australian Aboriginal flag, a yellow circle on two horizontal black and red stripes

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.

Torres Strait Islander flag, an icon of a traditional headdress on blue, black and green stripes